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Dear friends and valued customers,
Updated 26th July 2023
If you are collecting timber products please collect at the time booked i.e. 9am collection would be 9am > 9:45am, this helps us have the product ready for your slot and reduces customer congestion.
Ideally Timber collections are pre-ordered on our website. Book a collection slot at checkout. Typically next working day or later as required
Shop item collections (treatments, fixings) these do not need to be pre-booked you can just turn up and pay in normal working hours.
Courier deliveries, within 7 working days, local to London and Essex go sooner.
Lorry deliveries, within 7 working days depending on postcode many local drops are delivered sooner for instance London within 4 working days. Details are confirmed when you checkout
Sample, lead time 5 working days
Shop products ordered alone, delivery lead time 3 working days
For more information on deliveries and to find out the delivery cost for your basket CLICK HERE.
At Southgate Timber one of our biggest strengths is our fast and efficient delivery service. Based in Moreton CM5 0JA, near Harlow in Essex close to the M25 we cover the whole UK mainland.
Our Website automatically calculates the cheapest option for any given basket this is based on size, weight, and post code. Options are based on below;-
Treatment (liquids) £9.50 + vat
Courier Data bag (shop items to 5kgs) £15.00 + vat
Courier timber items £37.50 + vat for first 15 kilos + 50p per kilo over 15 kilos, 25% premium for lengths 3.0m & longer
Lorry timber items from £40.00 + vat
Courier Surcharges may apply for long-distance locations
For precise delivery price please enter products in your basket then enter your postcode in the Delivery cost Calculator below.
Delivery Cost Calculator
Please enter your postcode below and click calculate
Some long distance locations on lorry’s are price on application please contact the sales team in this scenario sales@southgatetimber.co.uk or 01277890783
What we need from you on Courier deliveries
Please advise us of any day’s that you will not be able to accept delivery as soon as you order
Please advise us if you have access issues at your delivery location
Couriers are instructed to leave parcels somewhere safe should no one be at the property
We cannot offer set times for courier deliveries
What we need from you on Lorry deliveries
Please advise us of any day’s that you will not be able to accept delivery as soon as you order
Please advise us if you have access issues at your delivery location
The driver must have assistance to offload unless alternative arrangements made with our transport team
Deliveries are to kerbside only
Access must be suitable for lorries which will be 3.5 tonne 7.5 tonne or 14 tonne lorries (7.5 tonne being similar to average refuse collection lorry)
The drivers cannot enter customer properties or take materials to rear gardens.
Please check the delivery ticket is correct and sign to confirm this.
If you wish to collect please enter products into your basket and proceed to checkout.
During the checkout phase you will be able to select your day and time slot, your goods will be pre-picked and ready waiting on your arrival
Lead times are currently next day soonest and collections are Monday to Friday
Shop products like screws and treatment will be in the office please ensure you go to the office to get your paperwork and any accessories.
Note orders under £25.00 can still be ordered online but collection will be booked after the purchase is complete, one of our sales team will contact you to book this.
At Southgate Timber one of our biggest strengths is our fast and efficient delivery service. Based in Moreton CM5 0JA, near Harlow in Essex close to the M25 we cover the whole UK mainland.
Our Website automatically calculates the cheapest option for any given basket this is based on size, weight, and post code. Options are based on below;-
Treatment (liquids) £9.50 + vat
Courier Data bag (shop items to 5kgs) £15.00 + vat
Courier timber items £37.50 + vat for first 15 kilos + 50p per kilo over 15 kilos, 25% premium for lengths 3.0m & longer
Lorry timber items from £40.00 + vat
Courier Surcharges may apply for long-distance locations
For precise delivery price please enter products in your basket then enter your postcode in the Delivery cost Calculator below.
Delivery Cost Calculator
Please enter your postcode below and click calculate
Some long distance locations on lorry’s are price on application please contact the sales team in this scenario sales@southgatetimber.co.uk or 01277890783
What we need from you on Courier deliveries
Please advise us of any day’s that you will not be able to accept delivery as soon as you order
Please advise us if you have access issues at your delivery location
Couriers are instructed to leave parcels somewhere safe should no one be at the property
We cannot offer set times for courier deliveries
What we need from you on Lorry deliveries
Please advise us of any day’s that you will not be able to accept delivery as soon as you order
Please advise us if you have access issues at your delivery location
The driver must have assistance to offload unless alternative arrangements made with our transport team
Deliveries are to kerbside only
Access must be suitable for lorries which will be 3.5 tonne 7.5 tonne or 14 tonne lorries (7.5 tonne being similar to average refuse collection lorry)
The drivers cannot enter customer properties or take materials to rear gardens.
Please check the delivery ticket is correct and sign to confirm this.
If you wish to collect please enter products into your basket and proceed to checkout.
During the checkout phase you will be able to select your day and time slot, your goods will be pre-picked and ready waiting on your arrival
Lead times are currently next day soonest and collections are Monday to Friday
Shop products like screws and treatment will be in the office please ensure you go to the office to get your paperwork and any accessories.
Note orders under £25.00 can still be ordered online but collection will be booked after the purchase is complete, one of our sales team will contact you to book this.
