Yes, we are based in Moreton, Essex, CM5 0JA we would welcome your visit opening times on the Contact Us page.

Most products are online so simply click the products you require and add the desired lengths and pieces to your cart for secure checkout with a card.

Yes, samples are available on most timber product pages and are posted to the UK mainland for a minimal charge.

We offer UK wide deliveries with varying times depending on location these are typically 1 – 7 working days with locations nearer Essex offering the quickest times. Guide Lead times are displayed on checkout.

Ideally, we prefer customer’s use our click and ‘timed’ collection service this enables us to pre-pick the materials ready for efficient collection on arrival.

Yes, please email or call with the extra requirements, the team will be happy to assist presuming the order has not already been despatched.

Yes, on checkout we have an option for customers to add notes regarding delivery (and again on the order confirmation email phase we welcome feedback). We are able to hold deliveries for a maximum of 8 weeks, stock will be reserved and ready for call-off as required.

We can fully track goods delivery on our lorries these deliveries will be booked in with customers the day before. A tracking notice is issued on the despatch of items via courier. If you have special requests please add these in the notes when you place your online order we will try to accommodate

For most timbers UK standard advice given is to factor in 10% waste for occasional natural defects this would be our recommendation in most cases.

Parcel, Courier or Lorry this is confirmed on checkout when you order online.

Card online and bank transfer (Amex not accepted at this time)

PEFC and FSC, FSC being independently audited. We are also members of the Timber Development UK

Sawn is a rough finish typically from a larger band saw blade and size can be less uniform, PAR stands for Planned All Round and is smooth on all sizes with minimal variation in size

This is term for our decking stock intended to be installed with no visible face fix screws, The boards have side grooves on both long edges to accept the Hidden Fixings.

A term for decking which has several small half-round grooves of around 5mm width in the top surface, was traditionally thought to add grip but recent thinking and fashion often lean toward smooth decking for better appearance and superior grip.

A term for decking which has several deeper Castle grooves of around 13mm width in the top surface, was traditionally thought to add grip but recent thinking and fashion often lean toward smooth decking for better appearance and superior grip.

This is the highest quality grade in a particular timber, detailed descriptions can be seen on product pages

Please email within 72 hours of delivery to report any issues, our team will respond swiftly and assist in resolving them.

If you are unsure our team are happy to assist by email, phone call and livechat

We have ‘how to’ videos on some product pages which give our recommendations, if you are unsure please get in touch we would be happy to assist further.

The product pages all have detailed descriptions stating the differences between our stock options, we only stock products we feel are the best in the market. We have many images on our pages from happy customers for inspiration these give a guide to colour and look. We also have a sample purchase available on the product pages and our team can offer advice so please reach out to us by phone, email, or livechat.

We can offer account facilities for long-standing regular customers please get in touch by email if you have an interest in opening an account.

We feel this is the perfect replacement for Siberian Larch which since the Ukraine conflict has been in limited supply. Douglas Fir offers a durable, attractive timber with few defects it is perfect for any external cladding or fencing application at a competitive price point.

This is a thermally modified timber with great potential in the market, considerably cheaper than Western Red Cedar and similar in appearance. The timber is extremely durable, lightweight and virtually no natural defects, we are very excited about this new product.

Bespoke machining for stock timbers and sourcing of other species not listed is a strong point for Southgate Timber with 40 years trading experience we would be happy to assist and look forward to receiving your enquiries ideally by email if possible.