Dear friends and valued customers,
Covid-19 update Thursday 11th Feburary 2021
WE REMAIN OPEN THROUGHOUT JAN/FEB 2021 LOCKDOWN
We have again increased our safety measures and reviewed our already comprehensive procedures. If you are collecting please only collect at the time booked i.e. 9am collection would be 9am > 9:45am, we must avoid multiple customers in the yard together.
Please where possible email all enquiries as these can be more efficiently responded to.
EMAIL - email@example.com - response time generally within 1 hour in working hours.
Southgate Timber’s showroom remains closed
Collections must be pre-ordered on our website. Book a collection slot on checkout
Courier deliveries, within 5 working days
Lorry deliveries, within 5 working days (orders local to Essex generally go quicker)
Sample, lead time 5 working days
Shop products ordered alone, lead time 3 working days
The website remains live to take orders. Please place all orders online.
Collection customers please ensure you wear a mask at all times especially when entering the office to collect paperwork. I am afraid our toilets remain closed to customers. Thanks for your understanding.
Thank you for your patience and understanding, the team we have are working with total commitment to the challenge.
Best wishes to all and stay safe – the team at Southgate Timber.