Dear friends and valued customers,
Covid-19 update 21st May 2021
We have again increased our safety measures and reviewed our already comprehensive procedures. If you are collecting please only collect at the time booked i.e. 9am collection would be 9am > 9:45am, we must avoid multiple customers in the yard together.
Please where possible email all enquiries as these can be more efficiently responded to.
EMAIL - email@example.com - response time generally within 1 hour in working hours.
Southgate Timber’s showroom remains closed
Collections must be pre-ordered on our website. Book a collection slot on checkout
Courier deliveries, within 15 working days
Lorry deliveries, within 15 working days
Sample, lead time 7 working days
Shop products ordered alone, lead time 3 working days
Minimum order value for timber products is currently £250.00 inc vat (not including delivery charges if applicable)
The website remains live to take orders. Please place all orders online.
Collection customers please ensure you wear a mask at all times especially when entering the office to collect paperwork. I am afraid our toilets remain closed to customers. Thanks for your understanding.
Thank you for your patience and understanding, the team we have are working with total commitment to the challenge.
Best wishes to all and stay safe – the team at Southgate Timber.